Management Systems Policy

TOYO PRINTING INKS

MANAGEMENT SYSTEMS POLICY

TOYO PRINTING INKS, an ARTIENCE Group company, designs, manufactures and sells Newspaper and Magazine Inks, Sheet Offset Inks, Screen Printing Inks, Liquid Inks, Metal Packaging Systems , Lamination Adhesives and Auxiliary Materials.

Our vision is to become a Sustainable Market Leader through Strategic Partnerships with our Customers, Suppliers, and All Stakeholders, using R&D and Innovative Solutions with approaches centered on Science, People, and the Environment.

As TOYO Printing Inks Inc., we commit to

- Continuous improvement to ensure the highest level of “Customer Satisfaction”, “Employee Satisfaction”, “Community Satisfaction”, “Stakeholder Satisfaction” according to our guiding principles, 

- To comply with the Management Systems Requirements and maintain their effectiveness, 

- Encouraging a risk-based approach in all processes and increasing its effectiveness,   

- In line with the demands from the market and technological developments, to design products in accordance with customer requirements and using environmentally friendly inputs and to increase our competitiveness in the market with innovative products,

- To accept everyone inside and outside the organization who may be affected by our activities within the scope of our Occupational Health and Safety performance; to prevent injuries and health deterioration through risk assessment studies against risks that they may be exposed to such as fire, occupational accidents, occupational diseases and epidemics, to create an Occupational Health and Safety Culture, to ensure compliance with Sustainable Development Goals in all our activities,

- To protect the environment with the awareness of “Basic Principles of Environment and Safety” and “Social Responsibility Regulation”, to prevent pollution by minimizing waste generation and harmful air emissions, to separate waste on-site and to use energy and raw material resources in the most efficient way in accordance with the sustainable development approach

- With our customer-oriented approach, we aim to keep customer satisfaction at the highest level in our processes where we handle customer complaints effectively with our expert personnel,

- To adhere to the principles of transparency, accessibility, objectivity, confidentiality, accountability, continuous improvement and impartiality in handling customer complaints effectively and free of charge, to respond to complaints in the most accurate and fastest way, to provide unconditional refunds in justified customer complaints,  

- To control and reduce energy consumption by analyzing energy consumption while performing our activities, to develop energy efficient projects and allocate resources for them, to increase efficiency by researching alternative resources, to prioritize energy efficiency in procurement processes, product and process design,

-To encourage leadership and employee participation by complying with the requirements of Quality, Occupational Health and Safety, Environment, Customer Satisfaction, Energy Management System Standards, to establish goals that will continuously improve the performance of the processes with the participation of employees and evaluate their effectiveness, to provide the necessary information and resources,

Institutionally adopting internationally recognized human rights in all our activities and acting respectfully and fairly towards human rights in all our activities, complying with “Ethical Action Principles,” legal obligations arising from laws and regulations in force, and customer and other organizational requirements.

CEO

Yakup Benli